We are pleased to offer complimentary standard shipping on all orders over ₹10,000. For orders under ₹10,000, a flat rate of ₹500 applies.
*Please note that custom or personalized pieces may require an additional 5-7 business days for crafting before they are shipped.
We want you to be completely in love with your purchase. If for any reason you are not satisfied, we accept returns for store credit or exchange only within 7 days of delivery.
To be eligible for a return, your item must be:
Non-returnable items: Custom-made pieces, personalized jewelry, and earrings (for hygiene reasons) are final sale.
To start a return or exchange, please visit our Contact Us page or email our support team at thehelenjewellery@gmail.com with your order number and reason for return.