Privacy Policy

1. Introduction

Welcome to THE HELEN. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our jewelry.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number.
• Billing and shipping addresses.
• Payment information (processed securely through Razorpay).
• Order history and preferences.

3. How We Use Your Information

We use the collected data to:

• Process and fulfill your jewelry orders.
• Communicate with you regarding your purchases.
• Improve our website and customer service.
• Comply with legal obligations and prevent fraud.

4. Payment Security

All payments are processed through Razorpay, a secure and PCI-DSS compliant payment gateway. We do not store your credit/debit card details on our servers.

5. Cookies

We use cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@thehelen.com.