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Terms & Conditions

1. Acceptance of Terms

By accessing and using the THE HELEN website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

2. Product Information

We strive to display our jewelry as accurately as possible. However, actual colors and details may vary slightly depending on your screen settings. All prices are subject to change without notice.

3. Orders and Payments

Placement of an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payments must be made using Razorpay or Cash on Delivery (where applicable).

4. Shipping and Delivery

Delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers or customs. Risk of loss passes to you upon delivery to the carrier.

5. Returns and Refunds

We accept returns within 14 days of delivery for unworn items in original packaging. Refunds will be processed back to the original payment method after inspection.

6. Limitation of Liability

THE HELEN shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Last Updated: February 20, 2026